Delete your account

In the app or on the web

1. Sign in

   Open the app, or go to app.sharaketna.com/#/delete-account, and sign in with the same account you use in the app.

2. Open Profile, then Privacy

   Tap Profile, scroll to Privacy, and tap Delete my account.

3. Confirm

   Read the summary, tick "I understand this cannot be undone", and confirm.

If you are the only Manager of an account, make another member a Manager first. The app will tell you which accounts need this.

Delete my account on the web

What is deleted

• Your sign-in, name, and email.
• Your consent records, AI records, and feedback files.
• Any account where you are the only signed-in member, including its transactions.

What stays

• Shared ledgers that other signed-in members still use. Your name on those transactions becomes "Former member".
• Notes and photos already saved in a shared ledger, because your partners may need those records.
• A one-way hash of your user id, the time, and the policy version, as proof of deletion. It does not include your email.

Subscriptions

Deleting your account does not cancel an Apple or Google subscription. Cancel it in the App Store or Google Play first.

Need help?

If you cannot sign in, email privacy@sharaketna.com from the email address on your account. We aim to answer within 30 days. Before deleting, you can download a copy of your data from Profile → Privacy → Download my data.

Full details are in the Privacy Policy.